About SP Services

Bastion House Hortonwood Telford Shropshire TF1

Company History

SP Services was founded on the 1st June 1989, by Steve Bray in Wandsworth, South London. The evolution of the company in the first 18 months far exceeded expectations and quickly outgrew the original premises. It was decided that a move to a more central location was necessary to encompass service to all of the valued customers in both the North and South of England, hence the relocation to Telford, 35 miles west of Birmingham in the heart of the UK.

Over the past 30 years we have continued with our business expansion and just before Christmas 1997, we moved into larger premises on Hortonwood, Telford.

In April 2013 SP moved again to a new building in Telford, Bastion House. Bastion was completely refitted specifically to meet the growing needs of SP Services’ UK based operations. The warehouse at Bastion House is several times the size of SP’s old premises, allowing the company to keep significantly more products in stock in greater numbers.

Bastion House also has a fully stocked shop and showroom. Customers are always welcome to come in and browse, shop, and have a complimentary coffee.

On the 1st October 2019 SP Services became part of the DCC Vital group of companies.

DCC Vital 

With a heritage dating back to 1829, DCC Vital’s head office is in Dublin, and operates businesses across the UK and Ireland. Their offering is diverse – they sell and distribute a broad range of own and third party products – but with one focus: to deliver solutions that make a difference to patient care. 

In the past five years they have more than doubled the scale of their business, to support their customers with an improved range of products and services. As they continue to grow, they will innovate and expand their offering still further, to proactively help customers adapt to whatever market changes, regulatory updates and medical advances lie ahead. 

The Team at SP Services

The company currently employs 38 staff on a full-time and part-time basis to ensure that all orders are speedily and efficiently processed. We pride ourselves in our reputation for a fast and efficient service. For example, for a small surcharge, if required, a customer can phone before 5pm and we can have it delivered to them by 10:30am the following day. Same day deliveries can also be arranged for most parts of the UK, Ireland and Western Europe. Please phone our Customer Services Team to discuss your urgent sameday requirements.

The Suppliers

SP Services have always intended to supply only high quality products from the smallest packet of plasters to the latest in automatic defibrillators. We have successfully done so for the last fourteen years and will continue to do so in the future. Top quality British companies supply the majority of our plasters, dressings and other consumables and are licensed and approved by the Department of Health. Weekly deliveries are received from most suppliers and we hold on average, about £2,000,000 of stock at any one time, enabling us to provide an immediate and uninterrupted supply to our customers.

Service and Customer Care

The staff at SP Services strives to offer the highest level of service to all our customers and are always pleased to discuss individual needs and specific requirements. They are always happy to offer advice on any first aid related equipment when needed. Most members of staff have either a medical or Pre hospital care background or are trained in the use of the equipment by our in house trained paramedic. We have an extensive library of literature and information and we are happy to assist you with any problems or queries.

Our Clients

We supply to the majority of the Statutory NHS Ambulance Services, Police Forces, Fire Services in the UK and to many of Her Majesties Prisons around the country. The UK Military has also become a regular customer with many SP products now having their own NATO Stock Number (NSN).

 

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